Scheduling/Booking

ICT Consultants has extensive experiences in Scheduling/Booking systems. Our clients include small firms as well as large multi-million corporations. We have developed several standard Scheduling/Booking applications that we can integrate with your existing or newly designed site. We can also customize these applications in order to meet your specific needs.

A computer Scheduling/Booking system is a computerized system used to store and retrieve information and conduct transactions related to air travel. Originally designed and operated by airlines, CRSes were later extended for the use of travel agencies; major CRS operations that book and sell tickets for multiple airlines are known as global distribution systems (GDS). Airlines have divested most of their direct holdings to dedicated GDS companies, who make their systems accessible to consumers through Internet gateways. Modern GDSes typically allow users to book hotel rooms and rental cars as well as airline tickets. They also provide access to railway reservations in some markets although these are not always integrated with the main system.

In 1976, United began offering its Apollo system to travel agents; while it would allow the agents to book tickets on United's competitors, the marketing value of the convenient terminal proved indispensable. SABRE, PARS, and DATAS were soon released to travel agents as well. Following airline deregulation in 1978, an efficient CRS proved particularly important; by some counts, Texas Air executive Frank Lorenzo purchased money-losing Eastern Air Lines specifically to gain control of its SystemOne CRS.

European airlines also began to invest in the field in the 1980s initially by deploying their own reservations systems in their homeland. propelled by growth in demand for travel as well as technological advances which allowed GDSes to offer ever-increasing services and searching power. In 1987, a consortium led by Air France and West Germany's Lufthansa developed Amadeus, modeled on SystemOne. In 1990, Delta, Northwest Airlines, and Trans World Airlines formed Worldspan, and in 1993, another consortium (including British Airways, KLM, and United Airlines, among others) formed the competing company Galileo International based on Apollo. Numerous smaller companies as KIU, have also formed, aimed at niche markets the four largest networks do not cater to; as the Low Cost Carrier (LCC) segment and small and medium size domestic and regional airlines as well.

If you are looking for a full fledged Scheduling/Booking systems, please contact us!